Lifetime Buyback & Exchange

Gold jewellery is one of the few purchases that’s also a store of value — and we treat it that way. Anything bought from us can be sold back or exchanged at any point in the future, with no expiry, against the original invoice.

Buyback

We buy back the net gold weight of your piece at that day’s published rate for its purity — the same rate you’d see used on a new purchase, applied in reverse. Diamonds and gemstones are valued separately, against their original certificate, at prevailing market rates. There is no deduction for making charges on buyback; you receive the full metal value.

Exchange

If you’d rather trade up or sideways into something else in the store, exchange terms are more generous than a straight buyback: you get full metal value plus 80% of the original making charge you paid, credited against any other piece in the collection. The remaining 20% covers the labour already spent on the piece being returned.

What you need

• The original invoice, which carries the piece’s net gold weight and purity on record.
• The certificate, if the piece has stones above 0.30ct.
• The piece itself, in any condition — buyback and exchange values are based on weight and certification, not wear.

What this doesn’t cover

Custom and bridal commissions built to your specific measurements are valued the same way on buyback, but can’t be exchanged for stock pieces the way a ready-made item can, simply because they were never intended as inventory. We’ll always tell you this before you commission a piece, not after.